Frequently Asked Questions and Policies
Below, you’ll find answers to common questions and details about my policies to ensure a smooth and transparent process.
Frequently Asked Questions
Your puppy will arrive with health documentation, a health guarantee, microchip information, a sample of puppy food, a transition kit, and essential training resources.
Yes, I offer a health guarantee for 1 year, covering certain genetic conditions.
Deposits are generally non-refundable. Please contact me for specific circumstances regarding refunds.
Yes, shipping options are available for those unable to pick up in person. Please inquire for more details.
Yes, my puppies are raised in a family environment and are well-socialized with children.
Most of my puppies are socialized and can coexist well with other household pets, depending on their individual personalities.
I understand that some clients may want to visit and see the puppies before purchasing. However, due to potential disease risks, visits are limited to serious buyers who have placed a request for a puppy. Please contact me to arrange your visit.
Availability varies. Please check my website or contact me directly for the latest information on available puppies.
Bernese can be vocal, but training and socialization can help manage excessive barking.
Policies
A deposit of $250 is required to reserve a puppy, with the remaining balance due upon pickup. Please note that deposits are typically non-refundable.
I provide a health guarantee for 1 year, covering specific genetic conditions.
Shipping and delivery options are available. Please reach out to me for specifics on costs and procedures.
If you are unable to keep your puppy, please contact me to discuss return options.
I am committed to protecting your privacy. Any personal information collected will be used solely for service purposes and will not be shared with third parties.
Still have questions? Feel free to reach out to me directly!